Community Spring Cleaning week is here! Join your fellow Maveryx in digging through your old posts and marking comments on them as solved. Learn more here!

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.
SOLVED

Unable to see users under users tab

Inactive User
Not applicable

Hi,

I have added 6 users to gallery and I can see the number of users in diagnosis tab but I'm unable to see the users list under users tab 

 

Thanks 

4 REPLIES 4
Loic
Alteryx
Alteryx

try to delete your browser cache or open a new browser or open browser in incognito mode. You can also do CTRL+Refresh I think to force the page refresh.

Inactive User
Not applicable

No I tried with all the possibilities I cleared web data , history and cache and I also tried opening in incognito mode but same issue

 

 

Thanks 

Loic
Alteryx
Alteryx

Have you upgraded server recently? There are a few bugs in that area after an upgrade. I would encourage you to contact support@alteryx.com

Inactive User
Not applicable

Thanks will contact the support..!