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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Uaable to start the Altryx Windows service

khitishdas
5 - Atom
‎08-17-2019 03:04 AM
Alteryx Service fails to start with an "Windows could not start the Alteryx Service service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion." Error.
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MichalM
Alteryx Alumni (Retired)
‎08-17-2019 03:54 AM

@khitishdas 

 

There could be number of reasons why the service couldn't start. There are service logs located in C:\ProgramData\Alteryx\Service

If you could share the log (AlteryxServiceLog.log) and RuntimeSettings.xml located in C:\ProgramData\Alteryx, we should be able to help you figure out why it's not starting.

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joe_harris_boreon
5 - Atom
‎05-10-2022 08:01 AM

were you able to fix this?

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