In case you missed the announcement: The Alteryx One Fall Release is here! Learn more about the new features and capabilities here
ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests Early 2026. Make sure to check your account preferences in my.alteryx.com to make sure you have filled out your security questions. Learn more here
Start Free Trial

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Subscription creation date format error oddity

ken_yu
5 - Atom

First time installing Alteryx Server and configuring subscription and running into an odd error message.  Note the format on the error message indicates that the date should be YYYY-MM-DD.  However note the date format on the expiration date is MM-DD-YYYY.  Any idea on what I may be doing wrong and how to resolve this issue?

Expiration date format and the error date format is differentExpiration date format and the error date format is different

3 REPLIES 3
Paulteryx
11 - Bolide

Interesting catch! Typically I use yyyy-mm-dd when entering data in that field and have not had any issues.

nishant_saxena
7 - Meteor

try switching browser. Found similar issue in IE but works for me in Chrome,

PaulTa
Alteryx Alumni (Retired)

I can confirm the use of format YYYY-MM-DD is correct not sure why the placeholder displays otherwise : 

 

PaulTa_0-1584697904514.png

I use chrome as well and never run into this issue. 

 

What is your Server version?

Paul T.