No Plus Sign to add Users in Gallery

[Eric_ht]

How do I get the plus sign to add users in the Gallery?  I am setup as Curator as is another admin. They once had the plus sign now it has disappeared.  i have cleared my browser cache as well as tried different browsers (Firefox, Chrome and IE). 

Thanks

[LordNeilLord]

Hey @Eric_ht 

Are you using SSO or local auth on the server?

If its SSO then you add users via the permissions tab

[Eric_ht]

Thanks for your reply Lord Neil,

You will have to excuse my ignorance as i am pretty new at this.  We host our own gallery.I think that's how you say it.  we are not using the Alteryx hosted gallery. It is a Windows server and we are using Windows network ID's.  below is what my left pane looks like.

Thanks

[echuong1 · Accepted solution]

New users should just be able to try logging in, and it will create an account for them. They may have to use the "forgot password" option.

[Eric_ht]

Thanks Echuong1.

you are correct. Once the users used the link to go to the Gallery it automatically adds them as a user.

thanks for your responses!