Intermittent AlteryxService Problem

[jraad]

Hi! I'm using the AlteryxService's addtoqueue feature (in 11.7.4) and I'm having intermittent issues with scheduling. Every so often, running the command to schedule a workflow results in the following error:

Add to queue failed:
Server Error: 500 Server Error
ServiceData stream ended without being properly closed

The frustrating thing is it works most of the time, but will occasionally not run a given workflow (even though it'll run for that workflow if I try again). I've tried running the command in Alteryx as well as externally using the command line and the issue occurs in both places. If I look in the View Schedules window, I can see that the workflow appears in the Workflow tab but it never appears in the Queue or Results. Any thoughts on what might be going on?

[patrick_mcauliffe]

@jraadDo you have access to the server log?  That would most likely be the best source of more detail.

[jraad]

@patrick_mcauliffe I'm exchanging emails with @AngelaO. We will post the resolution here.

[yuriy]

@jraad Was there a resolution for this issue?

[aliehs]

I got this error running the workflow. But funny this is that when i use the previous input files, it is working fine. I already did compare the formats to headers. I appreciate your inputs on this. Thank you.