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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Gallery Workflows with R Creating Temp File wqy-microhei.ttc

craigbloodworth
7 - Meteor
‎09-20-2019 02:53 AM

Since upgrading Alteryx Server Gallery to 2019.3.2.15763 the temp directory on our C drive (not the gallery settings specified temp drive or folder) has been filled with a 4MB file called wqy-microhei.ttc.

 

2019-09-20_10-36-45.png


After investigating I've found that Rterm.exe is creating this file and failing to delete it:

 

2019-09-20_10-36-58.png

 

Looking at the timestamps I think it's coming from a workflow which updates Alteryx Connect with data from the Gallery. Anybody seen a similar issue?

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PaulN
Alteryx Alumni (Retired)
‎02-12-2020 03:26 AM

Hi,

 

Please refer to https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Prevent-creation-of-font-file-nbsp-wq... for instructions for the workaround.

 

Please contact support@alteryx.com for additional support.

 

Thanks,

 

Paul Noirel

Sr Customer Support Engineer, Alteryx

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