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Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Error saving on Gallery.

paulfound
11 - Bolide
‎04-12-2021 09:04 AM

Hi,

 

I have a user who is unable to save to the company gallery from desktop. They are able to Open from the gallery and view the gallery via a browser. They have all the correct settings that I can see.

 

When ever they click save they get this "connecting" screen which I've attached.

PaulFound_0-1618243358451.jpeg

 

Tested it and it lasts for hours with no end.

 

No one else is having this issue. Not sure what else to try, anyone else had this?

 

Thanks 

 

P.S This was happening, before I upgraded to 2021.1 and after. 

 

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mbarone
16 - Nebula
16 - Nebula
‎04-14-2021 02:12 PM

I haven't heard of that one.  Might be a good one to send to support (support@alteryx.com).

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