Error in alteryxService_decryptPassword

[esar]

Hi,

my Alteryx Server stopped working.

The service does not start and Alteryx Server System Settings app gives "error in alteryxService_decryptPassword" -prompt.

[fmvizcaino]

Hi @esar ,

Check your Service logs for additional errors. I`m not 100% sure but I think this could be related to your service account or run as credential.

https://help.alteryx.com/20193/server/log-files

Best regards,

Fernando Vizcaino