Error Accessing Alteryx server

[Maria_Jenifer07]

Hi,

We are unable to access Alteryx server and we are getting the attached error message while accessing the server.

Can anyone help us to encounter this issue.

Thanks in advance.

[fmvizcaino]

Hi @Maria_Jenifer07 ,

The URL is usually youservername/Gallery.

You can take a look in the Alteryx System Settings configuration for the correct URL. 

Here you can find more about how to configure your Gallery properly. https://help.alteryx.com/current/en/server/configure/system-settings/server-ui.html#idp403137

Best,

Fernando Vizcaino

[CatheyH]

Also, depending on your set-up, you may need to be on a VPN to access your server - this is the case with us and 90% of access problems are related to VPN.