In case you missed the announcement: The Alteryx One Fall Release is here! Learn more about the new features and capabilities here
ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests after December 31, 2025. Set up your security questions now so you can recover your account anytime, just log out and back in to get started. Learn more here
community Alteryx IO MyAlteryx
alteryx Community
Search
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Close
Start Free Trial

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Collection screen stuck loading

Jared_Durer
7 - Meteor
‎08-27-2019 08:45 AM
I am running into an issue where my collections are not loading. Everything else on the gallery seems to be working ok, but when I click on collections, they never load. I tried clearing the cache and asked if there could be something going on with the MongoDB as described in https://community.alteryx.com/t5/Alteryx-Server-Discussions/Unable-to-see-Collections-in-the-Private... but neither of those leads helped me. I have sat with the server administrator and the gallery admin and explored permissions to no avail. So far as I can tell, only me and one other artisan are having this issue within my company. I am exploring if a recent update may have messed something up, but I thought I should ask here in case anyone had any other suggestions. Thanks, Jared
Labels:
Reply
0 Likes
1 REPLY 1
DanM
Alteryx Community Team
Alteryx Community Team
‎08-27-2019 02:41 PM

@Jared_Durer ,

 

You may need to reindex the database or you have uploaded a corrupt workflow to your Server. Please reach out to our Support team support@alteryx.com.

 

Please send gallery logs for their review.

Reply
server new user guide
Labels
Top Solution Authors
View All