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Alteryx Server Discussions

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Collection screen stuck loading

Jared_Durer
7 - Meteor
I am running into an issue where my collections are not loading. Everything else on the gallery seems to be working ok, but when I click on collections, they never load. I tried clearing the cache and asked if there could be something going on with the MongoDB as described in https://community.alteryx.com/t5/Alteryx-Server-Discussions/Unable-to-see-Collections-in-the-Private... but neither of those leads helped me. I have sat with the server administrator and the gallery admin and explored permissions to no avail. So far as I can tell, only me and one other artisan are having this issue within my company. I am exploring if a recent update may have messed something up, but I thought I should ask here in case anyone had any other suggestions. Thanks, Jared
1 REPLY 1
DanM
Alteryx Community Team
Alteryx Community Team

@Jared_Durer ,

 

You may need to reindex the database or you have uploaded a corrupt workflow to your Server. Please reach out to our Support team support@alteryx.com.

 

Please send gallery logs for their review.