mutli row formula and null values

[Kirstyp]

Hi

I have the attached workflow half completed.  I am basically trying to identify movement of cases across organisations based on ongoing status or closed.  My sort's don't appear to be working as I have null values in end dates.  I'm trying to complete my formula to include field values (I.e to see movement from one organisation to another) but the formula is outputting field name not value.

I'm basically trying to identify is this a new case, or has it moved from one place to another.  I have a example tab in the attached.

Probably simple but going square eyed , any help is appreciated.

[KaneG · Accepted solution]

Hi @Kirstyp,

I'm not exactly sure on your logic for determining whether something is 'Change in Case & Closed' or just 'Closed' and so it's a bit hard to build out the solution.

There are a couple of things that may make it easier for you to see the forest through the trees. 

If you replace each of the Null Enddates with '2099-12-31' then you will be able to sort. 

In the Multi-Row formula Tools, you can Group By 'LAS ID' and that will mean you don't need to check the current row against the last for the ID.

For the 'Move from Team' formula, you can build out the string calling the fields ('Move from ' + [Row-1:Team] + ' to ' + [Team] )

I've attached an example with these modifications. It may not be correct but hopefully will stop you from going square eyed.

[Kirstyp]

Hi

Great, thanks for your help with this :)