Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

PDF Input tool: Install on Server

dheissner
Alteryx Alumni (Retired)

Has anyone had issues installing the PDF Input tool on their Alteryx Server similar to the one seen below? and what did you do to resolve?

 

I ran a server install recently of it and it installed files to the location

C:\Users\<user id running the install>\AppData\Roaming\Alteryx\Tools\PDF Input

 

This caused problems when users who had the tool installed on their local Designer tried to save workflows to the Alteryx Server Gallery. The would get the error "Cannot find macro "PDF Input\PDFInput.yxmc".

 

For the Alteryx Servers instance of Designer this problem was resolved by coping the files in the C:\Users.. directory over to the "C:\ProgramData\Alteryx\Tools\PDF Input" directory.

 

However some remote users still get this error message.

1 REPLY 1
dheissner
Alteryx Alumni (Retired)

RESOLVED:  They still had the PDF Input files in the users directory on the sever and in the ProgramData directory. Once removed from the users it started working.

Labels
Top Solution Authors