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Module Not Found Error

achestney
5 - Atom

Hello,

My company has an email functionality Macro built that we are supposed to use to send emails. Unfortunately when updating Alteryx to the newer version 2023.1 it no longer works and I get the below error. Any suggestions on how to fix this? 

 

Error: EmailFunctionalityMacro_prod_v1 (1): Tool #37: Traceback (most recent call last):
File "C:\Users\ChestA19177\AppData\Local\Temp\Engine_20372_393e4a92ca9c467789b815b9b0ab2c24_\325ac7ec72e5d1a2c1826c865a421a36\workbook.py", line 28, in <module>
import azure
ModuleNotFoundError: No module named 'azure'

 

The tool did work in version 2021.4

 

Thank you!

5 REPLIES 5
Qiu
21 - Polaris
21 - Polaris

@achestney 
It is difficult to know what would be cause since this is your company macro.

maybe something related to the installation order? like first Alteryx then the macro or otherway around?

flying008
15 - Aurora

Hi, @achestney 

 

Sometimes, the python module has lost or change between version after you upgrade Alteryx, perhaps you need reinstall the module again.

achestney
5 - Atom

Yes, I do not have permission to open the Macro as well which causes additional difficulty. It is saved in a shared drive and we input it from there.

 

Do I need to reinstall the python package? Is that what you mean?

flying008
15 - Aurora

Hi, @achestney 

 

Yep, you can try reinstall the module for your version.

apathetichell
20 - Arcturus

open a python tool and try to install azure (ie https://pypi.org/project/azure/)

 

follow the instructions on how to install specialized packages. Once it is part of your standard alteryx python venv - try re-running your companies macro. send additional errors.

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