Issue with Designer Install 2020.4.5

[SaâdEnnassiri]

Hello gents, 

I have installed  the new version of designer yesterday, everthing is working fine except the fact that I 'm no more able to open the tool examples.

Can I please tell me how can I fix that.

Thx

[jamielaird]

Hi @SaâdEnnassiri 

I just installed 2020.4 this morning and the sample tools seem to be working OK for me. What's happening when you try to open them?

If you're running the Admin version the samples live in: C:\Program Files\Alteryx\Samples. Does that folder exist for you, and do you see workflows nested inside it?

[SaâdEnnassiri]

Hello @jamielaird , thanks for your feedback, I can only see that:

C:\Program Files\Alteryx\bin

Anyways, I'm trying to install it, maybe the 1st install went wrong.

[SaâdEnnassiri]

I reinstall it again but still, I do not see this folder with the smaple files

[jamielaird · Accepted solution]

Sounds like something might be going wrong with the install. Since it's so new, you might want to reach out to support@alteryx.com and they might have some better solutions.