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Issue with Activation

JD_D
5 - Atom

I was trying to update my license and accidentally clicked "Server License" now I am unable to get out of the License Server Connectivity screen so I can activate my license.  Any ideas?  Done everything I can think of but reinstall. altdes servlic.jpg

2 REPLIES 2
NeoInfiniTech
8 - Asteroid

Hello @JD_D, you first need to close the warning that says “Your computer is not connected to your License Server” at the top of the Manage Licenses window, you will then see the option at the top right to change the activation method.

Qiu
20 - Arcturus
20 - Arcturus

@JD_D 
Maybe because the proxy or firewall setting of your organization?
Maybe you can try the Command Line activation?
https://help.alteryx.com/product-activation-and-licensing/use-command-line-options

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