Install issue, ModuleNotFoundError

[wsmith-alteryx]

Hi,

I am helping someone troubleshoot a PC issue when running Designer > Assisted Modeling or installing packages like ML_Tools_Installer.yxi or TestSetGenerator.yxi.

The error is:

ModuleNotFoundError: No module named 'ayx_learn'

This is the admin version and this folder does not exist

%PROGRAMFILES%\Alteryx\bin\Miniconda3\PythonTool_venv

Other computers are fine. We have tried uninstalling and re-installing but the error persists. Has anyone seen this error?

[BrandonB · Accepted solution]

It is possible that some of the python libraries didn't install correctly on the original Designer install. Can you try running Alteryx.installPackages("ayx-learn") from a python tool while Alteryx is elevated as Administrator? 

I think that this is the page for ayx-learn: https://pypi.org/project/ayx-learn/

If you still have issues after that it might be worth doing a reinstall of Designer (admin version if possible).