Incorrect Alteryx version being opened

[jaipersr]

Hi all,

I had to download the admin version of Alteryx designer 2020.1 form the license portal. However, every time I click on the shortcut that was created, it opens up a screen telling me it is opening 2021.2 and then it opens nothing. Any reason for this?

[dougperez · Accepted solution]

Have you uninstalled the previous version? 

Try to uninstall all alteryx then install the admin 2020.1 again

[jaipersr]

I guess I was over complicating things. It was just an uninstall and reinstall. There were multiple versions of Alteryx installed that I had to remove.