Help Needed: License Key Issue After Reinstalling Alteryx

[Sheethkk]

Hi Alteryx Community,

I recently reset my desktop and uninstalled Alteryx in the process. When I reinstalled it, I encountered an issue: the software is showing that my license key is already in use and that there are no more available seats for this license key.

I am using a student license that is valid for a year. Could someone please assist me in resolving this issue urgently?

Thank you for your help!

[LindonB]

Been there. Just email the fulfillment team. They're usually able to release the licensing so you can add it to the new 

[Sheethkk]

Thank you for the suggestion. I have emailed the fulfilment team.