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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Help Needed: License Key Issue After Reinstalling Alteryx

Sheethkk
5 - Atom
‎07-27-2024 02:35 PM

Hi Alteryx Community,

 

I recently reset my desktop and uninstalled Alteryx in the process. When I reinstalled it, I encountered an issue: the software is showing that my license key is already in use and that there are no more available seats for this license key.

 

I am using a student license that is valid for a year. Could someone please assist me in resolving this issue urgently?

 

Thank you for your help!

 

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LindonB
11 - Bolide
‎07-27-2024 11:13 PM

Been there. Just email the fulfillment team. They're usually able to release the licensing so you can add it to the new 

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Sheethkk
5 - Atom
‎07-28-2024 04:12 AM

Thank you for the suggestion. I have emailed the fulfilment team.

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