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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Having issues with Salesforce connector locking up designer during refresh

bruehlt
5 - Atom

Hi - Our organization just migrated to Alteryx version 2023.1.1.247 this past weekend, and I have installed the latest salesforce connector (5.0.10).  In designer, when I've created a workflow I created credentials using the credential manager, I've enabled AMP engine, and created my workflow.  The workflow runs without errors.  However, whenever there is any sort of refresh that is needed (either F5 or when connecting an input / output connector), designer locks up.  I have to force close it and re-open.  I have no idea what to do at this point.

 

Any feedback would be greatly appreciated!

2 REPLIES 2
bruehlt
5 - Atom

It appears the issue is caused by having any other input connector with the salesforce connector at the same time in a workflow.  If I have just the salesforce connector it works fine.  If I have an input file that is a yxdb or xlsx file input connector it fails.

jmodina
5 - Atom

I was having the same problem and found this post helpful! I tried using text input to test and it worked. Need to find a workaround on this.

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