Fail to load data to share drive

[sandylinnnnnnnnn]

I have a filecopy add-in session in my workflow, and I want to copy file from local to share drive. I run the pipeline manually, it succeed copy file to share drive. But when I set schedule, it shows cannot access to share drive.

I have confirm all the read-write right has been granted to the account which runs the schedule. Any suggestions for this? Thanks!

00:01:56.819 - Error - ToolId 17: Unable to create directory tree Finished in 00:02:38.511 with 1 error and 2 warnings

[Felipe_Ribeir0]

Hi @sandylinnnnnnnnn 

Are you passing the filepath as UNC?

Example:

On your local machine, the shared drive folder could be mapped as G:\Alteryx\Output

On the Alteryx machine, the shared drive folder could be mapped as E:\Alteryx\Output

If you try to move to G: from your local machine it would work, but from the server machine, it wouldnt.

The UNC path would work on both machines, it is the real path. It is something like:

\\La.company.net\Alteryx\Output

[sandylinnnnnnnnn]

Hi Felipe, thanks for your reply. I have set all share drive as UNC path, but still fail to copy.

[gabrielvilella]

What is the tool that you are using to move the files?