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We’re experiencing technical issues with our vendor that are affecting license activations for Designer Desktop. We don’t yet have an estimated resolution time. We apologize for the inconvenience and will share updates as we have them.
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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Error on startup

thatsrajan
6 - Meteoroid
‎06-26-2018 05:12 PM

Hi all

 

I have reinstalled version 11.7 three times over and still have the same problem.

 

I have to click on the error button and then load the toolbar manually every time I launch the application.

 

Can you please assist. thank you

 

Aleryx toolbar.png

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MarqueeCrew
20 - Arcturus
20 - Arcturus
‎06-26-2018 05:28 PM

@thatsrajan,

 

Probably you've tried this, but ....

 

  • Completely UNINSTALL first?
  • Look for Palettes in (C:\Program Files\Alteryx\bin\RuntimeData\Palettes) and see 6 xml files that you should have access to.

Send an email to support@alteryx.com for help?

 

Just some thoughts besides upgrading...

 

Cheers,

Mark

Alteryx ACE & Top Community Contributor

Chaos reigns within. Repent, reflect and restart. Order shall return.
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