Emails are not receiving after changing SMTP though I am in CC

[kc03]

Hi,

Our firm recently changed the SMTP server. I changed the SMTP server & Port in my workflow. Emails are flowing but the recipients are not receiving those emails. My name is in BCC and I received the email but a few people in CC did not receive it. I am not sure what is the issue. 

Does anyone know about this? 

[Amarendra]

I see that the size limit of the email tool is 10MB. That can also be a possible reason why all recipients are not getting emails? If that is the case, here is a hack from the community - https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Email-Attachment-exceeds-allowable-lim...

Also, a few other articles, I hope they help you in one way or the other

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Email-SMTP-Troubleshooting/ta-p/321...

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Email-Tool-Not-Sending-to-emails-in-qu...