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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Designer login Account locked/stuck - Unable to log in with local account

AltAddict26
8 - Asteroid

Hello! I typically log into Alteryx designer under my local machines account (literally just double click to open it, no credentials set).

 

I recently right-clicked and ran Designer as another user to create a DCM account under a service account.

 

The problem is, i can't switch my login back to my local machines account. Every time i login it sticks with that service account login.

 

Has anyone seen this issue before? Would really appreciate any help here :)

3 REPLIES 3
dreldrel
9 - Comet

Hi, I'm a bit confused. When you mentioned a different account under DCM, are you referring to opening Alteryx with a different user profile, or using different DCM credentials within Alteryx?

AltAddict26
8 - Asteroid

You can ignore the DCM comment - it was just the reasoning behind why i was logging into designer with two separate accounts!

 

Basically i logged into designer with one account, and now i want to change back to my main login account but its not letting me switch.

dreldrel
9 - Comet

Can you try deactivating your Alteryx license first, then reactivate it using an admin account and test again? If that doesn’t work, you might need to reinstall Alteryx Designer.

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