Designer Usage Data

[kat]

Hi there

I wanted to enable Designer usage tracking at my company. I had a look at this: https://help.alteryx.com/server/11.0/admin/index.htm#Configuration/SaveDesignerUsageData.htm%3FTocPa...

From this it’s not clear to me where I can find the usage statistics?

Also, on the non-admin install there is no RuntimeSettings file in the specified location. Can I create it there and will it still work?

Thanks

Katrin

[CiaranA]

Hi @kat 

With regards to your comment the users didn't have the necessary permissions on the server to write to the log files

Does each windows user account (i.e. Alteryx Designer) need write permissions on the %ProgramData/Alteryx/Service/Persistence directory in order appear in the Designer Usage MongoDB Table?

We have inconsistent numbers of users in our Designer usage report compared with installs, despite applying the 'phone home' customisation to all Designer Desktops

Any help here much appreciated! 🙂

Ciaran