Cannot install Alteryx Designer to my Windows PC (Japanese OS)

[Kenji-One]

Hello everyone,

I am an Indeed employee based in Japan and having a trouble to install Alteryx Designer (AlteryxNonAdminInstallx64_2025.1.2.142) on my Windows PC which is a brand new one recently allocated by the company. 

At the first time, I ran the installation package, it seemed that the installation progressed but it stopped and rewound. I tried to re-install it but an error message below comes up. 

  And if I click on "OK", the other message shows up.

I tried to find the file by clicking "Browse but could not find the file on my C-drive. My Windows version is as follows. Sorry it's written mostly in Japanese. I believe the OS is a Japanese version.

Does anyone know how can this be fixed?

Thanks,

Kenji One

[Qiu]

@Kenji-One 
From the error message, it seems that your installer package was saved in a temp folder.
maybe you can try to redownload the installer and make sure it is saved in a local location other than temp folder.

[Kenji-One]

Hi Qiu,

Thank you very much for your advice!

I moved the installer "AlteryxNonAdminInstallx64_2025.1.2.142" to my desktop and reran it but the same error message popped up. I cannot find the installation package named 'Alteryx_x64_ja-JP.MSI' which is said to be missing in the error message, anywhere in my local drive. I suspect there is no such file in AlteryxNonAdminInstallx64_2025.1.2.142 first of all. Do you happen to tell if it's the case?

Thanks,

Kenji

[Kenji-One · Accepted solution]

Hi everyone, thanks for your attention on this matter. I have just been able to install it with Admin version not non-admin. I do not know why but it worked. Thank you again Qiu and everyone who tried to support me on this matter.