Activating a Licence

[rohara617]

I keep getting a message that says "PC not connected to Licenced Server". Can I activate my license with the Key I received via email.

[gawa]

Hi @rohara617 

If you want to activate license with key, your computer should be connected to internet so that license server would check the provided key is valid and having the sufficient seat remained. 

Please note that internet connection is needed only when activation. (internet connection is not mandatorily required for launching/executing designer).

You can refer to the below page.

https://help.alteryx.com/product-activation-and-licensing/activate-license-online

[Yoshiro_Fujimori]

Hi @rohara617 ,

If your PC cannot access to the license server due to your company's network policy etc., you may try offline activation.

https://help.alteryx.com/product-activation-and-licensing/activate-license-offline

Good luck.

[rohara617]

Thanks to both of you! I got my license working