Dataset is taking longer than expected error

[Garrett_Stoker]

I'm working on Designer Cloud for the first time this week, and today I keep getting an error message when I open a workflow that says "Dataset is taking longer than expected". Previously it took less than 5 seconds to load the whole thing.

- The three input files combined are only 1200KB, so I don't think it's a file size issue.

- Nothing else is open on my PC other than Chrome to run it.

- Memory usage is at 30%, so not close to capping that either.

Any suggestions?

[AlteryxMatt · Accepted solution]

Hi @Garrett_Stoker!

I think this may be a good candidate to report through my.alteryx.com to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution

[jkv0019]

Hello @Garrett_Stoker. I, too, am a new user (a couple of months with Cloud, 7 years with AYX Desktop). I can concur with the low demand on processing scenario. On occasion, given enough time, the issue will resolve on its own. Unfortunately, to resolve this issue, I reload the page and it usually clears.