Connect SSL Installation Issue

[sglynn14]

Hey All, 

I am trying to apply a new SSL certificate for Alteryx Connect to replace an old one that is getting ready to expire.  I am using a new PFX file that I have successfully installed on the local machine (Connect host machine).  

The password assigned to the new PFX file matches the password currently being used for the connect.keystore.  However when I run the  "keytool.exe -importkeystore: .... command I keep getting the error message: "java.io.IOException: keystore password is incorrect".

As part of the troubleshooting I have started with a brand new connect.keystore file where I configure it with the password that matches the new PFX file.  Yet I continue to get the same error message.  Yet when I reapply the old PFX cert that has the exact same password, the import works successfully.  

Any ideas on what could be going on?  Is the PFX file corrupt somehow? 

Best,

Sean

[sglynn14 · Accepted solution]

Solution found. 

In this case, after installing the PFX file on the local machine, we had to export it out of the Personal folder, which is the default location the CMD console installs it to, and into a temp folder on the C drive. 

CMD --> Certificates --> Personal --> Certificates

After exporting the installed PFX, we were able to import it into the connect.keystore