Reports not generating within Playbooks

[Rburke001]

Every time I try to generate a report within the playbook feature in Auto Insights, I get a message saying "An unknown error has occurred. Please try to generate report again."  Have tried this using different prompts, different browsers, restarting my laptop, yet still getting the same issue. Anyone else having this occur?

[alexnajm]

I haven't seen this before - does it at least create the synthetic data that you could in theory play around with?

[bradshaw]

Hi Reily, 

I'm Brad from the Product Team - I appreciate you reaching out and apologize that this hasn't worked for you today. 

Our team has done some initial investigations today and can see that it's failing when trying to create the synthetic dataset, but aren't exactly sure yet what's causing the failure. I do encourage you to try again, and am optimistic that you have better fortune when you do, but if not please reach out. In parallel we will continue our investigations. Feel free to reach out directly via DM or email if you have any further issues or any questions. 

Thanks,

Brad.

[Rburke001]

Thanks for looking into this Brad, just tried again and still running into issues with this. I'm able to view the synthetic dataset structure and download it, however I am unable to access the whole dataset or generate reports on this.