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Unable to find the dll: "telapi.dll"

shilnayak

Hi,

I am using Alteryx Designer x64 version 11.5 on a desktop. I have Teradata 15.10 ODBC 64 bit driver installed.

I was able to connect to Teradata using this driver via Alteryx, however the same process now errors stating 'Unable to find the dll: "telapi.dll".

I am unable to find where is this file located and what does the error relate to.

Seeking help over the same.

Thanks in advance,

Shilpa Nayak

Error Message

Accepted answers

rkapoor

Hi @shilnayak

This issue has been encountered a while back.

Have a look at this post:

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Unable-to-find-telapi-dll/td-p/6777/page/2

This should help you

All comments

rkapoor

Hi @shilnayak

This issue has been encountered a while back.

Have a look at this post:

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Unable-to-find-telapi-dll/td-p/6777/page/2

This should help you

shilnayak

Hi @RishiK,

I have tried reinstalling the drivers but it doesn't help.

I found that if connected as a File Format = ODBC Database (odbc:) in Input Data tool works fine, but while connecting as File Format = Teradata Bulk Loader (tdbl:) gives the error.

I am not sure if there would be a difference between the two.

Regards,

Shilpa Nayak

davidhenington

This is the actual solution: https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Unable-to-find-the-dll-quot-telapi-dll-quot-when-using-Teradata/ta-p/552507

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