Alteryx Designer Knowledge Base

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Unable to find the dll: "telapi.dll" when using Teradata Bulk Loader in Output Data tool

Alteryx
Alteryx
Created

Environment Details


The following error occurs when using the Teradata Bulk Loader option in the Output Data tool:
 

Unable to find the dll: "telapi.dll"

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  • Alteryx Designer
    • 2020.1.2 or below.
  • Teradata ODBC Drivers (32-bit or 64-bit)
    • 16.20.28 or below.


Cause


The Teradata Parallel Transporter Base feature was not installed.



Resolution


Install the “Teradata Parallel Transporter Base” feature from the Teradata Tools and Utilities installation wizard for the appropriate Teradata client version. The download is found on the Teradata download site.


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See the Teradata documentation for further details on installing the Teradata Parallel Transporter Base.