Change Community Profile email

Is it possible to update my Community Profile email address? I no longer have access to the email address I used to sign up for the Alteryx Community.

I've checked the profile page in the community forums and also in the Gallery profile section. I see my email listed in the Gallery profile section, but it's not editable.

Thanks!

Help

Accepted answers

TrevorS

Update**
This process is now a manual process and can be done at My.alteryx.com.
Please refer to the SSO FAQ document to see how this new process works!
Thanks,
TrevorS

All comments

LordNeilLord

Hi @bgraves

Have a look at this thread:

https://community.alteryx.com/t5/Welcome-to-the-Alteryx-Community/Changing-email-address/td-p/36278

@LordNeilLord

Part time Tableau, Part Time Alteryx. Full Time Awesome

petermc129

I am also looking for a solution to this (for the past several years). I get an Access Denied message when I follow the link...

TrevorS

Hello All!

This is something the Community team can assist you with. Currently, you are unable to change your email on your own. But if you email community@alteryx.com with the request including the following:

Current email
New email

We can then make the change for you!

Thanks!

TrevorS

patReilly99

Thank you!

asteryx

Hello,

I followed the suggestion in this thread of emailing my change of email request 3-4 weeks ago.

However, I am not sure if it went through since there is no place in the profile that tells me what email is associated with my account.

I also haven't had any active subscriptions in that time, so I haven't received and community messages, yet, either.

And, when I log into the community, I still use my old email address.

How can I confirm that my email address has changed? (I send the original request from my old email address that I no longer have access to.)

bb213

why not just let people change it on their own like virtually every other site?

TrevorS

Update**
This process is now a manual process and can be done at My.alteryx.com.
Please refer to the SSO FAQ document to see how this new process works!
Thanks,
TrevorS

Quick Links

This months top contributors

mceleavey 383

mbarone 337

Hollingsworth 335

LanisC 335

JeffF 335