Workflow exceeded maximum runtime of 30 seconds and was cancelled in Gallery

Hello,

I've been getting this error message when I run a chained workflow:

Workflow exceeded maximum runtime of 30 seconds and was cancelled

I referred to this link, but couldn't solve the issue.

1. Looked at the system setting and it doesn't select "Cancel Jobs running longer than (seconds)" option.

2. Checked the alteryx.config file located in [AlteryxInstallFolder]\bin\config folder. However, I couldn't find chainedTimeout=""

The workflow runs fine without the chained workflow on gallery and designer.

Does anyone know how to solve the issue?

Sincerely,

knozawa

Gallery

Error Message

Tips and Tricks

Server

Chained App

Accepted answers

MichalM

@knozawa

My bad here - the chained timeout is a setting that can only be changed via the alteryx.config file which is located in the [AlteryxInstallFolder]\bin\config directory. So you've done everything right.

What I'd probably do in this type of scenario is to trigger the second workflow using an event on the back of a successful run of the first workflow. You can enable events within the workflow configuration

And build a .bat file using the instructions here. Please note that the path to AlteryxEngineCmd.exe needs to be the one from the server and the workflow file needs to be saved in a location accessible by the server and referenced using a UNC path.

"C:\Program Files\Alteryx\bin\AlteryxEngineCmd.exe" "UNC PATH TO WORKFLOW/MyWorkflow.yxmd"

All comments

MichalM

@knozawa

You will need to add the chainedTimeout parameter into the xml yourself. That will fix your issue.

knozawa

Hi @MichalM,

I've updated the alteryx config file ChainedTimeout = "600". However, I still get the error message: Workflow exceeded maximum runtime of 600 seconds and was cancelled

Do you know the maximum runtime limit for chained workflow?

Sincerely,

knozawa

Sarath27

@Cfdiaz2103 Would you be able to resolve this issue with the help from @MichalM . Pls kindly help me to create a bat file and resolve this issues, I have been trying really hard to resolve this.

rcaro7

On Alteryx Server 2023.2 we are still facing this issue on chained apps (30 sec error)

I've solved it by editing the Alteryx Config file located in our installation path "D:\Alteryx\bin\server\config\alteryx.config"

Added chaineTimeout="900" (15 min should be fine for us) to the string:

<engine enableAutoLicensing="true" useServiceLayerComposer="true" chainedTimeout="900"

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