Hi All,
I handle dual positions of Administrator and Developer in our account.
I keep getting the following issue while attempting to publish any workflows to our Production server:
For me to be able to publish workflows, a someone with administrator access needs to provide "Artisan" or "Curator" access to my ID. Further investigation revealed that I require admin privileges on the server.
When I'm trying to connect MongoDB input tool, it's throwing me error -
The vendor of the Alteryx Server did not specify such access related items during installation, therefore clients are unaware of the appropriate person who grant such access.
The person who was engaged in the Alteryx server build said he didn't know how to assign roles to people and he didn't have access to the admin portal either; also, none of the other persons have Curator or Artisan access as of right now.
Q1. If we don't have access to the Server's administrative privileges, is there another method to grant a user "Curator" access?
Q2. Any solutions to the problems with the MongoDB input tool when I don't have admin access to that server? Although usernames and passwords are optional, we are still seeing the error "AlteryxGallery - Missing"
Q3. Customers advised contacting Alteryx Support, but they lacked any phone numbers or email addresses.
Whom should we approach?
Need assistance
