Alteryx service not stopping

[srajapandian]

when we stop the Alteryx service, it doesn't stop and it takes forever, we had to restart the server to restart the service

Can any of you please help with the issue - or where can we check the log 

[revathi · Accepted solution]

If Alteryx Service is in "Stopping" status indefinitely, one can run below command in Command Prompt to kill the Service. 

Open Task Manager -> Services -> Note down AlteryxService PID (example 1234)

Open Command Prompt as an admin

Execute command: taskkill /F /PID 1234

Alteryx Service will be terminated with a message : "SUCCESS: The process with PID 1234 has been terminated"

[srajapandian]

Worked. thanks