Alteryx Service Start Error

[s_pichaipillai]

i am running into an issue while starting the alteryx service 

Error : Gallery Service failed to start in a timely fashion, exiting.

Alteryx team, can you please let me know if anyone can help me?

[SteveA]

Is your Server issue resolved?  If not I'm happy to lend a hand with troubleshooting.

[s_pichaipillai]

Steve,

i am working with your Dev support person "Matt" and he is helping me on this :)

thanks for reaching me 

-->Saravanan

[stanherring72]

I am having the same issue. I have a LastStartupError log file that says "Gallery Service failed to start in a timely fashion, exiting." I have only installed Alteryx Designer before and not sure what is wrong with the Gallery setup.

[stanherring72 · Accepted solution]

Solved this issur with the following: I had to add the port in my Gallery URL in the base URL of System Settings, as I was using another port in the RunTimeSettings.XML which is located in ProgramData.

Gallery URL Example: http://localhost:343/gallery

[hitesh1809]

Hi stanherring,

I already have port added in my RunTimeSettings.XML then also gallery services are not starting and I'm getting error as "Gallery Service failed to start in a timely fashion, exiting." Please help