Alteryx Server Upgrade Issue

[jchawathe]

Hello all,

When upgrading Alteryx Server from version 2025.1.1.31 to AlteryxServerInstallx64_2025.2.1.24 I'm getting an error msg. 

Could somebody guide me if this is normal or have to perform any additional steps 

Not sure if the above screen means stalled or its upgrading workflows in the background

your assistance is highly appreciated

Many Thanks,

Jay

[davidskaife]

Hi @jchawathe 

I'd say that's not normal. Server version 2025.1 should be on MongoDB version 7 (assuming you're using an embedded MongoDB) which started in server version 2024.2

Can you check what version of MongoDB you're currently on? https://knowledge.alteryx.com/index/s/article/how-to-get-mongodb-version 

[fmvizcaino]

Hi @jchawathe ,

I suggest reaching out to Alteryx Support so they can troubleshoot what is really going on. 

The Database migration checks the file ASMongoDBVersion.bin, which contains the version of your MongoDB. The default location for the file is: \ProgramData\Alteryx\Service\Persistence\MongoDB

There are cases where you can simply update this file to trigger the database migration, but I wouldn`t advise you to perform this change if you don`t have enough Alteryx Server knowledge to troubleshoot additional steps.

Best,

Fernando