Every couple of days it seems our Alteryx Server becomes unreachable and I have to restart it through the services window.
We're running 2020.2 and when the issue occurs our private gallery is unreachable both from the web and from designer.
See below for what seems to be a pretty common theme among my logs. There doesn't appear to be a common date/time pattern as to when they are occurring. Has anyone had a similar experience they have resolved?
Thank you! -Dan
2020-09-20 19:42:36.290000,NOTICE,8704,AlteryxService,RenderQueue,,,,,,,,"ServicePluginMapTile::AdjustThreads: Growing thread pool count to <0>"
2020-09-20 19:42:37.877000,WARN,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Ping_Failed: Response code <400>"
2020-09-20 19:42:37.878000,WARN,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryManager_DoWork_PingFailed: Ping failed, fail count now <1>."
2020-09-20 19:42:37.878000,ERROR,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryManager_DoWork_PingFailed_Exiting: Gallery timed out, stopping Daemon and requesting restart."
2020-09-20 19:42:37.878000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Stop: Requesting nicely for Gallery shutdown, trial <1>"
2020-09-20 19:42:37.878000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Shutdown: Requesting shutdown."
2020-09-20 19:42:37.901000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Shutdown_Requested: Shutdown requested, server says <200>"
2020-09-20 19:42:37.901000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Stop_Successful: Succeeded in Gallery shutdown."
2020-09-20 19:42:37.901000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Stop_Terminating: Terminating Gallery process."
2020-09-20 19:42:39.020000,NOTICE,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_TerminateGalleryProcess: WaitForProcess exit status <1> code <4294967295>"
2020-09-20 19:42:39.020000,ERROR,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_TerminateGalleryProcess_Error: Failed to terminate Gallery process, exit error <5>"
2020-09-20 19:42:41.098000,ERROR,9236,AlteryxService,GalleryManager,,,,,,,,"GalleryDaemon_Restart: Requested restart."
