Access denied error in Alteryx Gallery

[carol_wu]

Hi experts,

I have a problem that run the workflow in gallery. 

First, i run the macro and save the results based on output path i set. So i have taken the Change entire file path from the field. 

Then, i also saved all including the output path when i saved to gallery. 

But when i run the workflow in the gallery, it said access denied. 

So may i know why i have this error? i have set to UNC path...

[kat]

Hi @carol_wu 

Did you run the workflow under your credentials?

When you publish it make sure to select the correct authentication type, as without password, the server might not be able to access all locations.

Kind regards

Katrin

[StephenR]

Hello @carol_wu, to build on what @kat said, you'll want to talk to your Gallery administrator to make sure that the Run As account has access to that fileshare location. Alternatively, you can set the credentials when you upload the workflow (see below). If you do not have that option, you'll need to talk to your Gallery admin.

[carol_wu]

Hi,

Thanks for your reply, i have fixed this issue, thanks

[tanvimakhija]

Hi, could you let me know how the issue was resolved. Currently I am facing the same issue, some users when running the flow are getting this error whereas when the run a different flow which has the same output tool then it does not fail