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alteryx server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

Access denied error in Alteryx Gallery

Alteryx Partner

Hi experts,

 

I have a problem that run the workflow in gallery. 

 

First, i run the macro and save the results based on output path i set. So i have taken the Change entire file path from the field. 

 

Then, i also saved all including the output path when i saved to gallery. 

Save all.jpg

 

But when i run the workflow in the gallery, it said access denied. 

results.jpg

So may i know why i have this error? i have set to UNC path...

Quasar

Hi @carol_wu 

 

Did you run the workflow under your credentials?

 

When you publish it make sure to select the correct authentication type, as without password, the server might not be able to access all locations.

 

Kind regards

Katrin

Alteryx
Alteryx

Hello @carol_wu, to build on what @kat said, you'll want to talk to your Gallery administrator to make sure that the Run As account has access to that fileshare location. Alternatively, you can set the credentials when you upload the workflow (see below). If you do not have that option, you'll need to talk to your Gallery admin.

 

Workflow - Designer Credentials.PNG

Regards,
Stephen Ruhl
Customer Support Engineer

Alteryx Partner

Hi,

 

Thanks for your reply, i have fixed this issue, thanks