Free Trial

Alteryx Server Discussions

Find answers, ask questions, and share expertise about Alteryx Server.

A generic error occurred in GDI+

Saranya1995
6 - Meteoroid

Hi,

 

The issue occurs when uploading the workflow in Alteryx gallery. There is no issue in running the workflow in designer.

Has anyone experienced this issue. Please share your suggestions.

 

Thanks for any help!

 

Regards,

Saranya

2 REPLIES 2
fmvizcaino
17 - Castor
17 - Castor

Which Alteryx Server and Designer version are you?

I have never seen this error before, so I would first look at the Gallery logs and also inspect the browser page when the error happens to see if you can find any clues.

https://help.alteryx.com/current/en/server/configure/configure-and-use-server-logs.html

https://knowledge.alteryx.com/index/s/article/How-To-Read-Alteryx-Server-Logs

https://zapier.com/blog/inspect-element-tutorial/

 

Best,

Fernando Vizcaino

Saranya1995
6 - Meteoroid

We are using Alteryx version 2021.3.7. We have checked the logs and didn't find anything unusual.