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Alteryx Designer Desktop Discussions

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SOLVED

Getting Query Builder error on latest version of Alteryx

mehul78
5 - Atom

I am getting the below error when i try to access the query builder, it is happening when using the input tool and in in database tool, i am connecting to SAP HANA (for that matter of fact, it is happening for any database i try to connect to). I am running the latest version of Alteryx (2022.1). Any help that can be provided is greatly appreciated.

2 REPLIES 2
mehul78
5 - Atom

ok, so I figured out my issue. Alteryx does not do a good job of removing previous versions of the Designer app when you update to a new version, below are the steps I followed.

 

  • Go to "Add / Remove Apps" and uninstall all versions of Alteryx
  • Go to C:\Users\<your user name>\AppData\Local and delete the Alteryx Folder
  • Delete everything from the Temp Folder
  • Remove all broken links for Alteryx in the start menu (I personally don't like to see links to apps that are not installed)
  • Download and install the newest version of the Alteryx Designer app (an any other apps that you may want, Intelligence Suite, Predictive tools, etc.)
  • Open the newly installed Alteryx Designer app and test

Hope this helps.

kobusp
6 - Meteoroid

thank you for the steps, it worked for me as well. 

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