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Cannot import XLS (97-2003) files. "External table is not in the expected format.\3274..."

Asteroid

I used a normal input tool, tried to import an XLS (microsoft excel 97-2003 worksheet) file I extracted using Abbyy Finereader. First I got the error "The 2017-10-10 windows security patch prevents the jet driver from reading .xls files; install the 2...". So I looked it up, found another thread here https://community.alteryx.com/t5/Engine-Works-Blog/Access-Driver-Install-for-xls-File-Acess/ba-p/901... and the solution said to download and install this https://www.microsoft.com/en-us/download/details.aspx?id=13255, so I did.

 

I try once again, and now a new error pops up. "Error opening connect string: Microsoft Access Database Engine: External table is not in the expected format.\3274 = -328602519. I need help. Any ideas? I am using Alteryx version 2018.3.4.51585

Alteryx
Alteryx

Does the file open OK in Excel itself?

 

Could you upload an example file?

Asteroid

Yes, it loads just fine in excel. Unfortunately I cannot upload an example as I am using OCR technology to capture sensitive data and export them to XLS. If I edit just a single byte of data by myself from the file and then save it, then it can be imported. But that does not solve the underlying issue. I need to be able to import it without re-saving it.

Alteryx
Alteryx

This to me seems like the system you are using to Export it isn't creating the XLS file quite right, as re-saving it fixes the issue due to Excel itself creating all the underlying parts needed.

 

Is there anyway you could export it as XLSX instead? 

 

The parts that you mentioned you installed are the parts that Alteryx is using, so it's not actually Alteryx itself that is getting the error is the Access Database Engine. I appreciate this doesn't help you fix it, but hopefully helps you understand what's going on.

Asteroid

The system I use to export does not have an XLSX option. It has an "Excel 97-2003 (excel 5.0/95 compatibility)" option however, that for some reason works with Alteryx. Any idea what this means?

Alteryx
Alteryx

I think that means that the XLS options from your system must be cheating a little bit in how it creates them. But then with the compatibility option it works fine.

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