Work allocation
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
Ramyasri_1997
7 - Meteor
‎06-21-2022
05:04 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
4 REPLIES 4
Alteryx
‎06-21-2022
09:10 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hi @Ramyasri_1997 ,
It will help the Community if you can share some data samples as well as the steps that you'd like to automate. Cheers!
‎06-23-2022
12:44 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hi
Sure, Thanks for the help iam uploading the sample data file where the the sheet 2 contains the employee names sheet 1 info has to allocate to the agents. its just an sample the file consists of 500 records atleast.
thanks
‎06-23-2022
12:48 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
PFB
Alteryx
‎06-23-2022
10:32 PM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hi @Ramyasri_1997 - What are the rules of allocation? If it's just an equal number of Cases then the workflow is pretty simple:
