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Alteryx Designer Desktop Discussions

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SOLVED

Trouble installing Alteryx Designer

oanderson07
5 - Atom

My organization recently acquired Alteryx. I upgraded to version 2020.4 when it came out. However, my organization installed version 2020.3 to the Alteryx Server so I need to downgrade to the 2020.3 nonadmin version. 

 

I uninstalled 2020.4 and downloaded the 2020.3 executable. However, I get an error when I try to install Alteryx. The installer fails and says "User cancelled installation." I did not hit any buttons or cancel the installation. I've tried multiple times and continue to get this message. Does anyone know how to resolve this and install Alteryx?

 

 

oanderson07_0-1611100064431.jpeg

 

 

1 REPLY 1
CharlieS
17 - Castor
17 - Castor

This sounds like a case for support@alteryx.com.

 

Send them an email and be sure to include the full version numbers along with information about your machine and other installation info. 

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