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Alteryx Designer Desktop Discussions

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SOLVED

The Designer x64 reported: Error opening translation database file:/C:/Program Files/Alter

jillv
7 - Meteor

Hi

 

I reinstalled Alteryx and suddenly got this error:

 

The Designer x64 reported: Error opening translation database file:/C:/Program Files/Alteryx/bin/Messages/Glot.dat?immutable=1:unable to open database file.

 

Any idea how to fix this?

i checked the folder and i don't see any Glot.dat file.

 

thank you!

2 REPLIES 2
AndrewSu
Alteryx Alumni (Retired)

@jillv ,  please try performing a complete uninstall and reinstall.  see article below. 

 

https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Complete-Uninstall-of-Alteryx-Desig...

 

If this solves your issue, please mark this reply as the solution so that others in the Community can benefit from our collaboration. 

 

Thanks. 

jillv
7 - Meteor

hello, yes the uninstall reinstall worked. thanks

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