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Alteryx Designer Desktop Discussions

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SOLVED

Not able to save Tool Palette configuration

chinta
7 - Meteor

I have 2020.2.3 Alteryx Designer. Whenever I try to add regular Alteryx tools on the Tool Palette, it gets dropped off on restarting Designer. 

 

chinta_0-1659363945601.png

 

As you see below the In-DB and Reporting sections are missing. 

 

chinta_1-1659364088710.png

 

On configuring the tool palette by adding these two sections, 

 

chinta_2-1659364161433.png

 

On restarting the Designer, those two sections (and many others) are missing again

 

chinta_3-1659364233851.png

 

Why aren't my configuration settings saved? Please advise. 

 

Best, 

PKC

 

 

 

 

2 REPLIES 2
DavidSkaife
14 - Magnetar
chinta
7 - Meteor

Thank you, @DavidSkaife. Seems to be related to the license setup and the location of xml file. I followed the suggestions mention in the links you shared and it fixed my issue. 

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