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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

MapServer Error

k_koebisawa
7 - Meteor
Hello! 

Could anyone tell me the reason MapServer Error happens sometimes like as below?
Is there anyway to prevent this MapServer Error?


Many thanks.

Kazu
3 REPLIES 3
chris_love
12 - Quasar

Hi Kazu

 

I can't see the screenshot but it's like the issue is a network issue affecting the download of the map tiles. This is only temporary and it will rerun next time you load the map. It's generally caused when the tiles timeout due to heavy traffic.

 

If you can resend the screenshot we can perhaps give a better answer...

 

Chris

k_koebisawa
7 - Meteor

Hi Chris,

 

Thank you so much for the reply.

 

It wasn't a temorary issue, so I asked alteryx costomer service about it.

And They found out the cause is a corrupt tile in CloudMade, and now CloudeMade is fixing it.

 

Best regards,

Kazuki

chris_love
12 - Quasar

Great news you solved it, perhaps you can mark the problem as solved in the community to keep things neat?

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