Alteryx Designer Desktop Discussions

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Map Input Tool error : Timed out waiting for service to start

Yoshiro_Fujimori
15 - Aurora

Hi

I have a problem working on Map Input Tool and need help.

(My Designer is Version: 2022.3.1.450 Patch: 2.)

 

I am working on Weekly Challenge #220 which has Map Input Tool as input data.

Yoshiro_Fujimori_2-1681469847010.png

 

When I click on the Map Input tool, I get the error below.

Yoshiro_Fujimori_0-1681466970618.png

And then;

Yoshiro_Fujimori_1-1681469723889.png

 

If you have similar issue and know a solution or a workaround, please advise.

Thank you!

6 REPLIES 6
AkimasaKajitani
17 - Castor
17 - Castor

Hi @Yoshiro_Fujimori 

 

Did you read this discussion?

https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/Error-When-Adding-Map-Input-To...

 

It may be caused by corruption of RuntimeSettings.xml. Please delete the RuntimeSettings.xml, Designer will make that file automatically and the Map Input tool may work well.

Yoshiro_Fujimori
15 - Aurora

Hi @AkimasaKajitani ,

Thank you for your advise.

 

I deleted RuntimeSetting.xml and tried to start Designer, but it did not come up.

I copied it back from Recycle Bin and then I could start Designer, but the original error of Map Input Tool persists.

Then I changed the User Setting of "Reference Base Map" to "None" but the result is the same.

 

I would try to uninstall & install Designer, when I have time...

sc8648
7 - Meteor

Did you ever find a solution to the map input tool?  It's basically unusable for me.  There are no tools available to draw even if I were able to get the map to appear.  

 

sc8648
7 - Meteor

Actually I was able to use the suggestion of renaming the Runtime settings file and it worked!  Thank you!

Aimee_R
6 - Meteoroid

Hello,

Is uninstall/reinstall the only option to fix this issue?  Renaming the RuntimeSettings.xml didn't work for me either.

 

We recently upgraded our Alteryx Server and Designer to 2022.3.

 

Appreciate any insight folks may have.

 

Thanks,

Aimee

Diederik_vanderharst
8 - Asteroid

Hey, I'm on Version: 2024.1.1.136 Patch: 4

Map input errors here same way. Deleting or renaming runtimesettings does not work for me either. Already did a reinstall, without success. Any other options?

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