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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
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lynnaberry
7 - Meteor
‎01-17-2025 07:58 AM

I had to reinstall Alteryx on my computer. When I went to enter in the product key, I entered in the wrong email address. It rejected the product key, but it will not allow me to change the email address. Is there anyway to edit the email address without uninstalling and reinstalling Alteryx?

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alexnajm
19 - Altair
19 - Altair
‎01-17-2025 08:22 AM

Search "Alteryx License Manager" on your computer and you should be able to change the user serial number (aka email) there!

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lynnaberry
7 - Meteor
‎01-17-2025 08:24 AM

Thank you! I figured it out. Thank you for your help! 😊

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alexnajm
19 - Altair
19 - Altair
‎01-17-2025 08:34 AM

Happy to help!

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